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Privacy Policy

Location

Last updated: 07/09/2025

This Privacy Policy explains how RBK Solutions, and the businesses we work with Studios Dimitraki (that can be further mentioned as our/the client), collect, use, and share personal data when you interact with our websites and services.

By using the website, you consent to the practices described in this policy.

 

1. Who We Are

This website is developed and maintained by RBK Solutions (Veliko Tarnovo, Bulgaria), on behalf of the business identified on this website ("Studios Dimitraki"). Both RBK Solutions and the Client may process your personal data in accordance with this policy.

  • RBK Solutions acts as a data controller or processor, depending on the context.

  • The Client acts as a data controller for their website, services, and user communications.

 

2. What Data We Collect

We may collect:

  • Contact details (name, phone, email)

  • Location, IP address, device/browser info

  • Form submissions and message content

  • Order and delivery information (if applicable)

 

3. How Your Data is Used

Your data may be used by RBK Solutions and/or our Clients for:

  • Providing and improving services

  • Contacting you via email, SMS, or phone

  • Sending marketing messages (if consented)

  • Delivering products or services

  • Analyzing website usage and performance

  • Legal and compliance obligations

4. Legal Bases for Processing

We process personal data under one or more of the following bases:

  • Your consent (e.g., contact forms, newsletter opt-ins)

  • Legitimate interest (e.g., customer service, marketing)

  • Performance of a contract (e.g., product delivery)

  • Legal obligations (e.g., data retention)

 

5. Data Sharing

Your data may be shared with:

  • The Client company operating this website

  • RBK Solutions for technical, analytical, and support services

  • Third-party service providers (hosting, email, analytics, CRM, etc.)

  • Legal authorities, if required by law

All data sharing is done under strict compliance with GDPR and data protection laws.

 

6. Data Retention

We retain your data as long as necessary for the purpose it was collected, or as required by law.

 

7. Your Rights

You have the right to:

  • Access and correct your data

  • Request deletion ("Right to be Forgotten")

  • Object to marketing or profiling

  • Withdraw consent at any time

  • Lodge a complaint with your national data authority

 

8. Contact

For questions or data requests:
info@rbk-solutions.com
+359 877 468 153

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